About Us Concept 2 New Zealand are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at sales@concept2.co.nz.

Making A Purchase Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order. We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.

Shipping And Handling Although risk in any goods supplied by the vendor to the customer shall pass when such goods are delivered to the customer or into custody on the customer's behalf the ownership and property in such goods is retained by the vendor and payment is made in full for the goods.

Delivery Schedule We deliver your order right away. Please allow 2-5 business days for delivery .

Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges GST of 12.5% is added.

Credit Card Security All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.

Guarantee We guarantee your satisfaction.

Reaching Us If you need to reach us, please email us on sales@concept2.co.nz, alternatively, you can call on 07 552 6711 or fax us on 07 552 6712 or write to us at P O Box 16064, Tauranga.

Privacy Policy Concept 2 New Zealand do not disclose buyers information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' option.