Concept2 Model D and Model E Indoor Rowers are backed by a limited 2-year and 5-year warranty. Complete warranty information can be found here: Rower Warranty
30-Day Money-Back Guarantee
If within 30 days of shipment of your Indoor Rower you are not satisfied with it, you may return it to us. All shipping costs are your responsibility. We will refund the cost of the machine to you. This offer applies to direct sales to our customers in New Zealand only.