Symptom: The Performance Monitor display has faded or incomplete segments.
Resolution: Faded or incomplete segments indicate a poor connection between the LCD and the circuit board. To remedy, clean the LCD, the circuit board and the rubber elastomers that make the connections. Using isopropyl (rubbing) alcohol on a cotton swab, do the following:
If cleaning the monitor does not improve the display, replace the LCD. Replacement LCDs are available from Concept2.
Monitor Dispalying E011 or E012:
Symptom: The Performance Monitor is displaying E011 or E012.
Resolution: This indicates a non-serious error code that is built into the PM. Clear the error code as follows:
Symptom: The Performance Monitor is displaying other error codes (E001–E010).
Resolution: These codes may indicate a more serious problem with your monitor. Try to clear the error as follows:
Symptom: The Performance Monitor does not come on when you begin rowing.
If the monitor continues to be unresponsive, it needs to be replaced with a new PM
Monitor Goes Blank:
Symptom: The entire Performance Monitor screen (not just heart rate display) goes blank when the heart rate cable is plugged in.
Resolution: This is generally caused by a short-circuit that occurs if the heart rate cable is plugged into the PM while the monitor is turned on. If the heart rate cable is still plugged into the PM:
If you removed the heart rate cable when the screen went blank:
We recommend plugging the heart rate cable in only when the PM is off.Monitor Stays on Zero:
Symptom: The Performance Monitor comes on but stays on zero when you begin rowing.
Resolution: The pickup wire may not be securely plugged in on the back of the monitor. Ensure the plug is inserted completely. If the plug is inserted completely and the problem persists, you may need to replace the pickup wire. Contact Concept2.